Know your emergency numbers

Keep this list on your fridge or near to your phone in case of emergencies.

When calling an emergency number be sure you can provide the address of the medical problem/incident or potential patient – provide landmarks.

Speak clearly and calmly and explain what the nature of the problem is and what injuries there are as well as details about any possible suspects.

Give a contact name and
number to the emergency services and ensure that this number is available until the ambulance arrives.

Calls to 10111 made from a landline are free, cellphone rates apply when calling from your mobile and the number is
applicable throughout South Africa.

Calls from your cellphone to the emergency number 112 are free and available even if there is no air time on the phone.

All emergencies: 107 from your landline, 021 480 7700 from a cellphone

Cellphone emergency number: 112

Police Flying Squad: 10111

Ambulance: 10177

Crime Stop: 08600 10111

Disaster Risk Management Centre: 080 9114357 (HELP)

Fire Brigade: 021 480 7700

Simon’s Town Fire Brigade: 021 400 3908

Sea Rescue: 021 449 3500

Mountain Rescue: 021 948 9900

Disaster Management: 080 911 4357

Lifeline: 021 461 1113

Childline: 0800 055 555/ 021 762 8198

Poison Information helpline: 0861 555 777

Bureau of Missing Persons: 0860 010 111

Animal Anti-Cruelty League: 021 534 6426

South African Social Security Agency (SASSA) Helpline: 0800 601 011

Safe Schools call centre: 0800 454 647

Western Cape government (7am-7pm daily): 0860 142 142